New Resident Information:
Please view our New Resident Orientation Video for tips on successful HOA living.
First and foremost- welcome to the neighborhood! Moving into a new community is both exciting and stressful. As your professional community association management company, we are here to help. There are many useful tips on living in Vista Oaks as well as links and numbers that you will need to set up your utilities below. If you have any questions that are not answered below, please contact the FirstService Residential Austin office and we will be happy to assist you.
How do I obtain a pool key?
Please complete the online request form - Pool Use Agreement. Here you will agree to the terms and conditions of using the amenities, purchase, and submit your request to the management office. All requests will be filled within 48 and the card will be mailed to your home address on file with us.
How do I obtain a mailbox key?
Please take a copy of your closing papers or lease to the local post office box and they will issue a mailbox key.
Round Rock West Post Office
797 SAM BASS RD
ROUND ROCK, TX 78681-9998
How do I reserve the amenity center for a private event?
We make reservations easy for you! Please log in to the Vista Oaks website with your user name and password provided, and click on Activities-Reservation-Request a Reservation. There you can view dates available and submit your request. You will receive a response and further instructions from our office.
Crossroads Utility Service (MUD manager) 246-1400 – water and waste water
Sam Bass Fire Dept. (512)255-0100
Williamson County Sheriff (512)943-1300
Trash - Round Rock Refuse (512)255-4980 (Service Day: Thursday)
City of Round Rock Animal Control (512)218-5500
Parkside Elementary School
301 Garner Park Drive
Stiles Middle School
3250 Barley Road
Rouse High School
1501 County Road 271